Frank, North Wildwood, NJ
Quality Electric initially did a site survey and explained the entire process. They covered every detail and did all the work securing permits and scheduling. The Generator was installed earlier than expected. Everything was explained, and the installation technicians were very friendly, fast and efficient. After the install an unexpected weather event. We found that the company maintained contact with all new installs and monitored the hours of use on the generator and would be by to perform the break-in period service automatically. This put us at ease. Just this week a technician (Dillon) came by to perform the first service in keeping with the hours of use. He was very helpful and explained every detail. More than a few local trade services have exhibited less than friendly and reliable business practices in our past experience. Quality Electric personnel are the friendliest and most accommodating that we have ever experienced. I should mention our first encounter was with Brian and his knowledge and customer respect was our deciding factor on going with Quality for our Generac unit. The installation Technicians deserve high praise for their workmanship and friendly attitudes and for their in-depth explanation of the product. HIGHLY RECOMMEND THIS COMPANY!