Quality Electric was really the best to work with. I was renovating a house in Stone Harbor, that needed a lot of different electric components taken care of. Brian was helpful, friendly, prompt and professional, and went above and beyond just doing the job, as did everyone in his employ. The proposal was very thorough and accurate, and the price better then I had expected. The job was done on time, beautifully and within budget. I have already recommended them to my friends and colleagues.
- Ida M, Stone Harbor, NJ
Excellent service!!! Strongly recommend!!! Jon identified and resolved my problem quickly. He also promised a follow up estimate for my consideration to provide a better long term solution. He was on time, friendly, and he knew what he was doing. Excellent customer service from the time I made the call. I called on a Sunday evening and within 15 minutes I got a call back from Jim, one of the owners. He gave me some good recommendations for me to follow- up and promised a call back in the morning. The next morning I got a several calls from Ann letting me know when Jon would be at my home to troubleshoot my problem. Usually It’s so hard to find good service and support in the area; but now that I found these guys I wont have that problem again.
- Michael G, Brigantine, NJ
A six-month preventative maintenance service was performed on our generator yesterday. The Technician was very professional, considerate and courteous. After completing the maintenance, he eagerly answered several of my questions. This is an excellent company with excellent employees!
- Jim, Mays Landing, NJ
Acquiring a whole-house generator is something I have wanted to do for many years. That was realized when I contacted Quality Electric. The sales, office and installation staff were top notch. Everything was explained to me, and that included how to operate, although I hope never to have to touch the generator. Having heard spokespeople from our local electric utility speak, the last thing that will get reconnected after an outage are homes. Now, whether hurricane or blizzard, utility pole crashes or any other hazard, I know I will have power to continue to live in comfort, pumping water, flushing the toilet and having refrigerator and freezer working. Thanks to Quality Electric Service and Generac Generators.
- Al, Cape May Court House, NJ
We had an electrical emergency the Friday before Memorial Day at 4:00 PM in Sea Isle. We called two companies that said they could not help. We then reached Quality Electric and Brian was a great help listening to our problems and instructing us on what to do. Brian left from the Woodbine office and Dylan who was in Wildwood departed for our home in Sea Isle. Given the excessive holiday traffic, whomever arrived in Sea Isle first would continue on to our house to fix the electrical problems. Dylan arrived with a great attitude, and a vast expertise to handle our problems plus some other issues we had previously. Quality Electric and everyone we encountered at the company was first class, and really helped us out of an emergency situation at a very inconvenient time ( rush hour on a holiday weekend). Thanks to Quality Electric for your superb customer service and expertise.
- John K, Sea Isle City, NJ
Reached out to Quality Electric Service to come in and complete my Home Theater system which previously had in wall speakers. I needed to purchase a receiver, sub and center speaker. Brian came in to provide a quote and what I appreciated most, was he only tried to get me what I needed. He did not try to sell me on something that wasn’t necessary for the space or our way of entertaining. I appreciated Brian’s attention to detail, as the center speaker had to be placed in a small space and he made it work. I can go on and on regarding this attribute but long story short, I appreciated the customer service from beginning to end. My family and I are very pleased with the system and plan to go back to Quality Electric when the time comes for a generator.
- Michael V, Egg Harbor Township, NJ
Quality Electric initially did a site survey and explained the entire process. They covered every detail and did all the work securing permits and scheduling. The Generator was installed earlier than expected. Everything was explained, and the installation technicians were very friendly, fast and efficient. After the install an unexpected weather event. We found that the company maintained contact with all new installs and monitored the hours of use on the generator and would be by to perform the break-in period service automatically. This put us at ease. Just this week a technician (Dillon) came by to perform the first service in keeping with the hours of use. He was very helpful and explained every detail. More than a few local trade services have exhibited less than friendly and reliable business practices in our past experience. Quality Electric personnel are the friendliest and most accommodating that we have ever experienced. I should mention our first encounter was with Brian and his knowledge and customer respect was our deciding factor on going with Quality for our Generac unit. The installation Technicians deserve high praise for their workmanship and friendly attitudes and for their in-depth explanation of the product. HIGHLY RECOMMEND THIS COMPANY!
- Frank, North Wildwood, NJ
I recommend this dealer 100%! From office staff to installers all were very professional and caring. We have had a Generac generator in our other house for over 10 Years, now having one in our shore home gives us comfort to know our home will be fine if/when the power goes out. Thank you Quailty Electric for your communication and caring about your customers.
- Lex, Ocean City, NJ
Quick response to trouble call and competently confirmed diagnosis done by Atlantic Electric, which previous electrician missed entirely, leading to further problems. Good customer relations skills from Jim Rowland from start to finish! I highly recommend this company.
- Becki G, Ventnor City
Was really impressed with the service offered by Quality. Jon, the tech, was one of the best yet. Their service succeeded all the previous service from other companies. He explained everything, told me what he was doing, updated the computer with the latest software, and even cleaned and waxed the outside of the unit. This is my new company for service on my Generac 20 KW.
- Rich, Millville, NJ